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myPSR an Australian Made and Australian Owned Company based in Melbourne, we build products that make running a business easier.

Job management

With hundreds of users, myPSR is the easiest job management tool a business could own. We have spent months researching and with a collective experience of over 100 years in the services industry we’re helping businesses of all sizes manage their staff, their work orders and offer the best possible customer service experience.

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What’s important to us

Easy to use solutions which can be used anywhere, by anyone and be available 24/7. Software solutions should make running a business easier, it should be uncomplicated and affordable.

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Complex Property Group

   

The Brief

Complex is a Melbourne based Project & Facility Services business with staff working across several states.  Keeping track to company wide client and subcontractor inductions has been challenging, particularly where clients have multiple sites with varying requirements.  Complex use an online company wide induction to meet its internal OHS obligations.

The Challenge

Within a matter of minutes, Complex staff and sub-contractors were individually allocated Service Requests via myPSR holding site specific access & induction information; including but not limited to key safe codes, contactor parking bay locations, security control room phone numbers, client based induction information and various stakeholder contact details.  Once the individual staff and sub-contractors completed the client required site specific induction, they confirmed this to Complex head office by closing off the Service Request via their mobile, confirming they were ‘ready to go’!

The Result

Complex management’s ability to confirm from anywhere at any time their individual staff and sub-contractor Compliance Status.

What We Learnt

We didn’t need someone in the office to allocate and keep track of staff and sub-contractor inductions.  This can now done by anyone with access to myPSR.