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myPSR an Australian Made and Australian Owned Company based in Melbourne, we build products that make running a business easier.

Job management

With hundreds of users, myPSR is the easiest job management tool a business could own. We have spent months researching and with a collective experience of over 100 years in the services industry we’re helping businesses of all sizes manage their staff, their work orders and offer the best possible customer service experience.

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What’s important to us

Easy to use solutions which can be used anywhere, by anyone and be available 24/7. Software solutions should make running a business easier, it should be uncomplicated and affordable.

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Demos Property Services

The Brief

Demos Property Services, a Commercial Cleaning Melbourne based company, operational for over 28 years, asked for our assistance in managing ad-hoc job requests. They were using spreadsheets and relied on managers to keep accurate records of ad-hoc cleaning requests. This was utilising better spent managerial time and also left room for error and potential loss of income due inefficiencies and human error.

The Challenge

Re-training of personnel was the only challenging aspect but once training had been completed the value of this platform was more than evident to all parties using it!

The Result

All service requests are now being collated on myPSR instead of Excel Spreadsheets from all our clients thus streamlining our processes and reducing time spent in managing requests.  Reporting to clients is easy, graphic and filtered according to each client’s needs.

What We Learnt

We’re constantly looking at technologies to improve our processes – this one has to be one of the best we’ve come across to date in managing all job requests and client reporting!